HELP / SUPPORT
Stay on target.
Find the essentials here. For account, payment or setup help, use the public contact form or sign in to track a support ticket.
When can I request access?
Access requests and payments are not open yet. Follow the Release Desk for the launch announcement and confirmed CAD plan details. When requests open, an administrator will verify payment before granting access.
How do I enroll a device?
The native control panel can copy a Device ID hash without a running game. Device enrollment uses the current loader roster and is handled separately from your website subscription record.
Why is a feature unavailable?
The overlay checks individual backends at runtime. Speed and no spread require verified local-server support; other controls can also pause when their checks fail. Read the compatibility page for details.
Is VAC compatibility established?
No. The current product documentation does not establish VAC compatibility or guarantee safety on VAC-protected servers.